Privacy

We are committed to your privacy.

Fit Physique does collect a certain amount of information from its guests of our website. We do this for effective day to day running of our business and improving your experience with Fit Physique Industries. We understand that keeping personal information private is very important and we do this responsibly and in accordance with Australian law. Developing long term relationships with our guests is important to us.

 

Collection:

Providing personal information is not a prerequisite for accessing the fitphysiqueindustries.com website. It is however necessary when placing an order online, registering to receive information or providing feedback. In these cases you will see that some of the information you are asked to provide is mandatory (without which you will not be able to complete the process) and some is voluntary.

Apart from the information you personally provide to us we may collect navigational information when you browse the robertjohn.com.au site. This is general information like your domain type, IP service provider, browser type and IP address and is presented in the form of overall average use on a daily basis and does not contain personal information about you.

We also use a feature known as a cookie, which assigns a unique identification to your computer and are typically stored on your computer's hard drive. Both navigational information and cookies are used to identify problems, evaluate the effectiveness of our website and analyse trends. With this knowledge, we can improve the quality of your experience on our website by recognising and delivering more of the most desired features.

 

Storage and Security:

At fitphysiqueindustries.com we have implemented the most stringent security measures to protect the information we collect at our website. We receive and store the information on our secure databases which are only accessible as needed by authorised Fit Physique staff who are fully aware of the importance of confidentiality.

If you are visiting Fit Physique Industries from a location outside Australia, your connection will be through, and to, servers located in Australia. Your orders placed with fitphysiqueindustries.com will be accepted and fully processed in, and shipped from, Australia. All information you provide will be processed and securely maintained in our web servers and internal systems located in Australia.

Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can ever be absolutely guaranteed. We do undertake to provide the most secure shopping environment possible. We designed the fitphysiqueindustries online store to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology. This gives you the confidence of knowing that all orders placed are securely encrypted and protected and means you'll be unable to inadvertently place an order through an unsecured connection.

 

Use and Disclosure:

Fit Physique does not sell, rent or disclose your e-mail address or other personal information to unrelated third parties unless required by law to do so, or based on our belief and in good faith, that it is necessary to protect the users of our website or public.

We use the information gathered for processing your purchase, developing our website and for planning and improving our products and services to our customers and visitors to our website. We may use the information you provide to inform you about new Fit Physique gear or items of interest via email or post mail as long as you have indicated that you do not object to this. We try not to do this intrusively and you can always chose not to receive any further newsletters or promotional material from us by clicking on the appropriate link clearly visible in e-mails we send. Alternatively you can contact us directly at sales@fitphysiqueindustries.com.

When a visitor registers to join a mailing list, the information collected is used to communicate directly with that person and to help build a profile using the geographic location, age and any feedback the guest may wish to provide. We welcome feedback and any comments made are used to improve our services.

 

Contacting us:

If you have any questions, comments or concerns regarding our privacy policy, please contact us at the following e-mail address, mailing address or phone. Our preferred method of contact is e-mail, we find this the most efficient method to reply to your enquiry.

Email:	customerservice@fitphysiqueindustries.com
Address:	9 Proudlock dr Willow Vale QLD 4209
Phone:	+61 429 100 396